• SHOW POSTPONEMENT NOTICE

      Due to unforeseen circumstances, the following concerts will be rescheduled to a later date. Please follow the Resorts World Genting official website for the latest updates.

      Concert Date New Date
      Khalil Fong TIO 2020 World Tour – Malaysia 16.05.2020 Postponed until further notice
      Tsai Chin Live in Genting 2020 13.06.2020 Cancelled
      Yiruma Live in Genting 2020 04.07.2020 Postponed until further notice
      Joey Yung The Tour “Love in Genting” 24.10.2020 Postponed until further notice
      Tiger Huang Live in Genting 2020 07.11.2020 Postponed until further notice
      WYNNERS L.O.V.E LIVE IN GENTING 12.12.2020 Cancelled
      Ah Niu Live in Genting 2020 20.03.2021 Postponed until further notice
      Galaxy 100《Pakho & Jinny》Live in Malaysia 08.05.2021 Postponed until further notice
      (Refund period: 01st June – 30th June 2021)



      For any refund enquiries, please contact 03-2718 1118 for assistance. Hotlines are open from 9am-5pm daily, including weekends and public holidays.

      Customers that are holding the concert tickets without refund will be retained until the new concert date is announced.

      TICKET REFUND FAQ

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    Shows & Events

  • We regret to inform that the “Wynners L.O.V.E Live in Genting” concert at the Arena of Stars is cancelled.

    Refund will be issued to customers who have purchased ticket(s) to this show according to the respective method of payment made:

    (i) By cash – Please complete the Electronic Funds Transfer (EFT) form and send to customercare@rwgenting.com along with a photocopy of your MyKad/ passport.
    (ii) By credit card or Genting Points – An automated refund is in progress.

    All customers may keep any physical tickets issued previously and are not required to return the tickets to us.

    For more inquiries, please call 03-2718 1118.

    Thank you.

    We regret to inform that the “Tsai Chin Live in Genting 2021” concert at the Arena of Stars is cancelled.

    Refund will be issued to customers who have purchased ticket(s) to this show according to the respective method of payment made:

    (i) By cash – Please complete the Electronic Funds Transfer (EFT) form and send to customercare@rwgenting.com along with a photocopy of your MyKad/ passport.
    (ii) By credit card or Genting Points – An automated refund is in progress.

    All customers may keep any physical tickets issued previously and are not required to return the tickets to us.

    For more inquiries, please call 03-2718 1118.

    Thank you.
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